Contact Us

We're Here To Help With Your Order

Questions about your order, prescription, shipping kit, or lens options?

Typical response time: under 6 hours

Customer Support

Business Mailing Address:
3530 Long Beach Rd Suite 5,
Oceanside, NY 11572
Mail-in service only
Support Hours:
7:00 AM–6:00 PM ET
U.S.-based optical support team
Prescription details reviewed before fulfillment
Help with shipping, order updates, and lens questions
Careful support for the frames you already own
Send us a message below and we'll get back to you as soon as possible.