RenewLens provides one complimentary remake or adjustment when your lenses are crafted correctly but do not meet your visual expectations. You have 30 days from the date you receive your order to request a remake. All remakes are performed using the same frame and prescription unless a verified prescription change is provided by your eye-care professional.

If the prescription entered at checkout contains an error or if the prescription provided is out of date, remake costs may apply. Adjustments related to personal comfort, lens thickness preferences, or lens material changes that were not part of the original order may also incur additional charges. Frames must be returned in original condition for any remake to proceed.

Our goal is to ensure you receive lenses that match your prescription, sit correctly in your frame, and deliver clear, comfortable vision.