How Will You Send Your Glasses for Lens Replacement?

You can choose either to use your own box or request a free shipping kit. Below you’ll find the full process from shipping your frames to receiving your completed glasses back.

Start Lens Replacement
RenewLens glasses shipping kit
Free Shipping
Both Ways
Tracked
Shipping
Easy Mail-In
Process
Lenses Installed
by Professionals

Option 1: Use My Own Box

We email your prepaid shipping label after checkout.

1
Choose Use My Own Box at checkout

Choose Use My Own Box

Select “Use My Own Box” when completing your lens order.

2
Prepaid shipping label sent by email

We Email Your Label

Your prepaid shipping label is emailed to you after checkout.

3
Pack glasses securely in your own box

Pack Your Glasses

Place your frames securely inside your own sturdy shipping box.

4
Print prepaid shipping label

Print & Attach Label

Print the prepaid label and attach it securely to the outside of the box.

5
Drop off glasses package with carrier

Drop Off Your Package

Take the package to the carrier shown on your prepaid label.

6
RenewLens receives and processes glasses

We Take It From Here

We receive your frames, install your new lenses, inspect them and ship your glasses back.

Option 2: Send Me a Free Shipping Kit

We mail you the box with your prepaid return label included.

1
Choose Free Shipping Kit at checkout

Choose Free Shipping Kit

Select “Send Me a Free Shipping Kit” when placing your order.

2
RenewLens shipping kit mailed to customer

We Mail Your Kit

RenewLens sends the protective shipping kit directly to you.

3
Backup prepaid label sent by email

We Also Email Your Label

We email your prepaid return label as a backup in case you need it.

4
Place glasses inside RenewLens shipping kit

Pack Your Frames

Place your glasses securely inside the RenewLens shipping kit.

5
Attach prepaid label to RenewLens kit

Use the Included Label

Attach the prepaid return label included with your kit to the outside of the box.

6
Drop off RenewLens shipping kit with carrier

Drop Off the Package

Take your sealed package to the carrier shown on the label.

7
RenewLens installs new prescription lenses

We Complete Your Glasses

We receive your frames, install the new lenses, inspect them and ship them back to you.

Warning

Important: Your shipping kit normally includes the prepaid return label you need to send your frames back to RenewLens. If the label is not inside the kit, simply print the backup prepaid label we emailed to you and attach it to the box.

Which Option Is Right for You?

RenewLens free shipping kit

Free Shipping Kit

Best if you want the packaging sent to you.

  • We provide the shipping box
  • Protective packaging included
  • Prepaid return label included
  • Backup label also emailed
  • Convenient and worry-free
VS.

Use My Own Box

Best if you already have a secure box.

  • Use a box you already have
  • Prepaid label emailed to you
  • Pack your frames securely
  • Ship to us right away
  • Fast and simple
Use your own cardboard shipping box
🛡 Either way, shipping to us and back to you is FREE and fully tracked.

Prescription Lens Replacement Made Simple

RenewLens makes it easy to replace prescription lenses in your existing eyeglass frames. Choose your lenses online, send us your frames, and we’ll professionally install your new lenses and ship your completed glasses back to you.

Free Shipping
Both Ways
Fully Tracked
Every Step
Installed by
Optical Professionals
60-Day Quality
Guarantee