What Happens After I Request a Shipping Kit?
Your Next Steps Are Simple
Requesting a shipping kit is the first step in replacing the lenses in your current glasses. Many customers ask what happens next and what they should expect after submitting their request.
The process is designed to be simple and easy to follow. Once your request is received, a few clear steps take place before your glasses are returned with new lenses.
Step 1: Your Shipping Kit Is Prepared
After your request is submitted, your shipping kit is prepared and sent to the mailing address you provided.
Delivery usually takes a few business days depending on your location.
Step 2: Receive Your Shipping Kit
Once the package arrives, you will have everything you need to send your glasses safely.
The kit is designed to make the mailing process straightforward so you do not need to search for special packaging materials.
Step 3: Place Your Glasses Inside the Package
After receiving the kit, place your glasses securely inside the protective packaging. This helps prevent movement and protects the frames during transit.
- Place your glasses in the provided case or protective wrap
- Insert the glasses into the shipping box
- Make sure the frames are secure before sealing the package
Step 4: Attach the Return Label
The shipping kit typically includes a return label so the package can be sent back easily. Attach the label to the outside of the box according to the instructions provided.
Once the label is attached, your package is ready to be dropped off for shipping.
Step 5: Mail Your Glasses
Drop the package at a shipping location according to the carrier listed on the label. After the package is shipped, your glasses will travel to the optical lab.
Step 6: Your Glasses Arrive at the Lab
When your glasses arrive, the lab begins the lens replacement process. The existing lenses are removed and new lenses are produced according to your prescription and selected options.
- Frames are inspected
- Old lenses are removed
- New lenses are produced
- Lenses are installed and checked
Step 7: Your Glasses Are Returned to You
After the lens replacement process is complete, your glasses are shipped back to you with the new lenses installed.
When the package arrives, your updated glasses are ready to wear.
Why This Page Matters in the Process
Many customers feel comfortable requesting a shipping kit but still want to understand what happens next. This page answers that question and removes uncertainty about the process.
When the steps are clear, the experience feels easier and more predictable.
Start the Lens Replacement Process
If you have not requested a shipping kit yet, you can begin the process now and receive the packaging needed to send your glasses safely.